Shipping policy
Special Holiday Season Shipping Schedule
The Holiday Season is officially upon us. Increased demand during this period may impact delivery times. Note that we are using alternate reliable carriers during the Canada Post strike.
Please refer to the following tables showcasing the latest ordering dates for the best chances to get your Therm-ic delivery prior to December 24, 2024.*
|
PROVINCE OF DESTINATION |
ORDER BY DATE |
|
Quebec, Ontario |
December 15, 2024 |
|
New Brunswick, Nova Scotia, Prince Edward Island: |
December 13, 2024 |
|
British Columbia, Alberta, Saskatchewan, Manitoba |
December 12, 2024 |
|
Yukon, Northwest Territories, Nunavut |
December 9, 2024 |
|
Rural areas |
Please allow an additional 5 to 8 business days. |
**Disclaimer: These are not guarantees. Elements out of our control can affect delivery times.
Our warehouse will be closed on the following dates:
|
WAREHOUSE CLOSED – no shipping |
|
|
Christmas |
December 24, 25 and 26, 2024 |
|
New Year’s Day |
December 31, 2024 and January 1, 2025 |
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For any shipping-related inquiries or questions about our shipping policies, please don't hesitate to contact us via the Chat button on this site when it is activated (between 10 a.m. and 4 p.m. on business days) or send us an email at contact@therm-ic.ca
________________________________________
REGULAR SHIPPING POLICIES
Within Canada
| Province | Order total before taxes | Rate |
|---|---|---|
| All Canadian provinces except Yukon, NWT, Nunavut | $75 and over* | FREE |
| under $75 | $8.99 | |
| Yukon, Northwest Territories and Nunavut | Flat rate | $30 |
HOLIDAY SHIPPING:
Your order is in good hands during the Canada Post strike; it will be shipped with an alternative reliable carrier.
*Free Shipping Promotion: During Free Shipping promotions, no fees apply for any purchases made when shipping to Canadian provinces.
Even during Free shipping promotions, any purchases shipped to an address in Yukon, Northwest Territories and Nunavut will be subject to the same flat rate as shown above.
- Orders are shipping through a trusted reputable provider.
- Your item usually ships within 48 business hours.
- Delivery in 3 to 9 business days everywhere in Canada.
- Only have a PO box? Contact us at info@therm-ic.ca.
- You should receive a tracking number by email once your order ships. If for some reason you do not, feel free to contact customer service at info@therm-ic.ca.
